Last Updated on: 28 April, 2026

1. Information We Collect

Personal Information

We collect personal details such as your name, email address, shipping address, phone number, and payment information when you:

• Make a purchase
• Create an account
• Contact us

Non-Personal Information

We may collect non-personal data such as:

• Browser type
• Operating system
• Browsing behaviour

This helps us improve our website and services.

2. How We Use Your Information

To Process Orders

We use your personal information to process and fulfil your orders.

To Communicate

We use your contact details to:

• Send order updates
• Respond to enquiries
• Send promotional messages (only if you opt in)

To Improve Our Services

We analyse non-personal data to:

• Understand user behaviour
• Improve website performance

3. Information Sharing

Third-Party Service Providers

We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering orders.

Legal Requirements

 We may disclose your information if required by law or to protect our rights.

4. Data Security

We implement appropriate security measures to protect your personal information from:

• Unauthorised access
• Alteration
• Disclosure
• Destruction

5. Your Rights

Access and Correction

You have the right to access and update your personal information through your account.

Opt-Out

 You can opt-out of receiving promotional emails by following the unsubscribe instructions in the emails.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be indicated at the top of the policy.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Email: support@theluniva.com
Phone: +91 8919031556
Website: https://theluniva.com